Support for Life’s Challenges
Find help for whatever obstacles—big or small—you encounter along life’s highway. Take advantage of DriveTime’s Employee Assistance Program (through GuidanceResources®) as well as UnitedHealthcare behavioral health support. Explore these programs and the support that’s available to you and your family at no additional cost.
Speak to a counselor, get directed to an in-network behavioral health clinician for a no-cost consultation, or chat online with a GuidanceConsultantSM for information or support.
Here are just a few of the challenges your EAP can help with:
- Financial services
- Grief and loss
- Household services, such as cleaning or repairs
- Legal assistance
- Life transitions
- Marital problems
- Parenting or elder care
- Relationship support
- Sleep issues
- Stress management
Call 1-855-399-2524 to speak to a counselor 24/7 who will answer your questions and, if needed, refer you to a clinician or other resources.
You can also visit the Guidance Resources website (Web ID: DTEAP).
Confidential support is available to you from behavioral health experts if you or a loved one is struggling with:
- Depression, anxiety or stress
- ADD or ADHD
- Substance use and addiction
- Mental health disorders
To get help finding a provider…
UnitedHealthcare Members: Call 1-844-298-8934 to get connected to a UnitedHealthcare Health Advocate, visit the myuhc.com® website or download the UnitedHealthcare® app on the App Store® or Google Play™ .
Surest Members: Call 1-866-683-6440 to get connect to Surest member services, visit benefits.surest.com or download the Surest app on the App Store or Google Play.
When life throws you lemons, make lemonade.
The daily stressors and burdens you experience (finances, parenting, work stress, divorce, COVID, etc.) can be exhaustive on your overall emotional and mental state. Maybe you forget to address these situations head-on, maybe you’re short on time, or maybe you’re hesitant to ask for help. Emotions are meant to be felt and shared—it’s part of being human! So we’ve created a safe and confidential space for you to seek guidance from other humans who have juiced a similar lemon—we call them Guides.
To learn more, visit the LifeGuides website or call a Guide at 1-877-532-3472.
Have a Health or Benefit Question? An Advocate Can Help.
UnitedHealthcare Members: Call 1-844-298-8934 to get connected to a UnitedHealthcare Health Advocate, visit the myuhc.com® website or download the UnitedHealthcare® app on the App Store® or Google Play™ .
Surest Members: Call 1-866-683-6440 to get connect to Surest member services, visit benefits.surest.com or download the Surest app on the App Store or Google Play.